Course details

Summary

Trying to secure an administration job but struggling to get your foot in the door? Get to the front of the queue by up-skilling with this new practical qualification to become a competent administrator!

Tai Poutini Polytechnic has been developing work-ready graduates for over 20 years. We have built up a strong team of industry experienced tutors who each offer different areas of expertise to lead, motivate and inspire students to ensure their success.

Our modern learning environment will enable you to gain the skills and knowledge to be able to operate business technologies and perform a range of administrative tasks in various office environments. You will learn how to use Microsoft Office effectively and will develop skills in workplace communication, customer service and administration systems.

Gaining excellent business administration and technology skills provides a starting point on a career path that can take you in so many directions. Businesses want people who can use business and digital technology, use a range of software applications, solve problems, and work alone and in teams to achieve outcomes, and communicate with others.

This programme uses a business centre approach to give students a real-world environment in which to learn, practice and be assessed.

This 18 week, full-time programme combines classroom theory and self-directed project work with practical experience in a real-world learning environment.

There is flexibility to enable students to enroll part-time so you can fit your learning around existing work or family commitments.

Core Elements

Providing administration and general office services
Reception and customer service skills
Use of business and digital technologies and software
Financial calculations, data processing and production of information for business purposes
Effective written and oral communication for business
Working co-operatively within a team to provide administration services
Effective problem-solving and decision-making for business purposes
Professional and ethical behavior, and effective self-management
Understanding of internal policies, legislation and other external requirements for business

Programme Structure and Workload

This 18 week, full-time programme combines classroom theory and self-directed project work with practical experience in a real-world learning environment.

There is flexibility to enable students to enroll part-time so you can fit your learning around existing work or family commitments.

Career Opportunities

Office administrator
Personal assistant
Office assistant
Receptionist
Word processor/data entry operator
Customer service support
Accounts Receivable officer
Accounts Payable officer
Support worker
Front line customer service role

Entry criteria

Entry Criteria

10 credits NCEA Level 1 Literacy and 10 credits Level 1 numeracy or evidence of equivalent study / work experience.
Students will be interviewed prior to enrolling on this programme. This enables staff to counsel students on intended workload, and familiarise them with the programme content and facilities.
If the number of applicants is greater than the number of places on the programme, then applicants who meet the entry requirements are accepted in the order of submission.
Applicants for whom English is a second language must meet General or Academic IELTS 5 with no band score lower than 5 or NZQA-approved equivalent. Special Entry may be granted where evidence exists that the applicant can successfully complete the programme.

Special Notes:

Special Entry may be granted where evidence exists that the applicant can successfully complete the programme.