Course details

Summary

This programme has a specific West Coast flavor, aiming to produce work-ready graduates that can deliver excellent standards of food, beverage and customer service to enhance customer experiences on the West Coast. Students will gain a range of practical, personal, professional and technical skills that meet the high standards expected by hospitality employers.

The programme offers different learning options for school leavers, job seekers, and people working in industry. Part-time and full-time options are available.

Core Elements

Modules are compulsory. The full list of modules includes:

Health and safety, food safety and security practices
Food contamination and control methods
Customer service techniques
Workplace communication and professional practice
Selling skills and product / service knowledge
Coffee preparation and presentation
Café counter service and table service
Restaurant service
Food preparation
Nutrition in commercial catering
Bar service, host responsibility, liquor legislation
Hot and cold, alcoholic and non-alcoholic drinks
Beer and wine service
Viticulture and wine making
Matching beer and wine with food
Culinary products and terms
Food service styles and menu types

Career Opportunities

Graduates of this programme will have the skills to work in any workplace that provides food, beverages, and customer service in cafes, licensed and unlicensed restaurants, bars or clubs.

Entry criteria

Entry Criteria

Applicants must have:

A minimum of three years at secondary school or completion of NCEA Level 1 or equivalent qualification.
Applications will be accepted from young people who meet Youth Guarantee eligibility criteria.
Applicants for whom English is a second language must meet General or Academic IELTS 5 with no band score lower than 5 or NZQA-approved equivalent.

Special Notes

Special Entry may be granted where evidence exists that the applicant can successfully complete the programme.