Course details

Summary

Build up your business administration and computing skills to enable you to confidently assist with office operations and business services. Study options develop basic accounting skills, and learn to use tables and formulas, and produce business documents and publications.

This programme will help you develop basic accounting skills, including table and formula use, as well as business document and publication production. You'll learn how to use mobile and digital technology systems and software in order to meet organisational requirements.

Plus, this certificate will also develop your understanding of office functions, financial transactions and documentation, as well as customer service.

Career opportunities

• Receptionist
• Customer service assistant
• Data entry operator
• Administration assistant
• Sales assistant.

Further training or study

• New Zealand Certificate in Business (Administration and Technology) (Level 4); or
• New Zealand Certificate in Business (Accounting Support Services) (Level 4)

Programme structure

You will need to complete the following courses:

Customer Engagement (15 credits)

Provide a range of customer service skills to meet the organisation, the industry and the clients’ needs.

Industry Readiness (15 credits)

Select and apply appropriate knowledge and skills in a workplace environment.

Business Operations Essentials (15 credits)

Provide administrative and general office services using business technologies, to support everyday operational activities to in a business.

Financial Processing Essentials (15 credits)

Perform financial calculations and process data to produce information to support operational activities in a business or for business purposes.

Entry criteria

Applicants must meet the following entry requirements:

Either

Have a minimum of 40 credits at Level 1 or above, or equivalent; and

Have English language competence to undertake this programme which is taught and assessed in English i.e.

• A minimum of 10 NCEA Literacy credits at Level 1 or above; or
• Any applicants whose first language is not English will be required to provide evidence of an overall IELTS (Academic) band score of 5.5 (with no score below 5.0) or equivalent achieved within the preceding 2 years.

Or

successfully completed the National Certificate in Business Administration and Computing (Level 2) or equivalent qualification.

Provisional Entry

Students who have attained the age of 20 years and do not hold the minimum entry requirements for a programme will be eligible to be enrolled as a student where their previous educational, work or life experience indicates they have a reasonable likelihood of success. Students who have not attained the age of 20 years and do not hold the required minimum entry requirements for a programme may also be eligible to enrol in exceptional circumstances.

TOEFL Paper-based test (pBT) - Score of 500 (with an essay score of 4 TWE)

TOEFL Internet-based test (iBT) - Score of 35 (with a writing score of 20)

Cambridge English Examinations - FCE or FCE for Schools with a score of 154. No less than 154 in each skill OET at Grade C in all sub-tests

NZCEL - a) Level 3 (General) or (Workplace) b) Level 3 (General)

Pearson Test of English (Academic) - PToE (Academic) score of 36

City & Guilds IESOL - B1 Achiever with a score of 43

Language Certificate - B1 Achiever IESOL (LRWS) with PASS